Privacy Policy

Privacy Policy

Effective Date: 01-01-2025

Brand: The Asian Culture

Operated by: DDP Foods LLP

1. Introduction

Thank you for choosing DDP Foods LLP. This Privacy Policy (“Policy”) explains how DDP Foods LLP ("we", "our", "us") — the owner of the brand The Asian Culture — collects, uses, discloses, and safeguards your data (“user”, “you”, “your”) when you access or use our website, mobile apps, and services (collectively, the “Platform”).

DDP Foods LLP is a registered limited liability partnership under the LLP Act, 2008, with its registered office at: SE -127, Jaipuria Sunrise Green, Ahinsa Khand, Indirapuram, Ghaziabad, 201014.

We may update this Policy periodically. Major changes will be notified on the Platform or by email (wherever feasible). Your continued use of the Platform indicates acceptance of this Policy. If you disagree, please stop using the services.

2. Information We Collect

• Name, Email, Phone, Address: To deliver orders & contact for service updates — collected at checkout or subscription.
• Age, Health, Medical History: For personalized diet plans (if applicable) — collected during registration or consultation.
• Payment Information: For transactions (collected by payment gateway) — collected at checkout.
• Password: To secure your account — collected during login/registration.
• We may also collect additional data depending on how you interact with our Platform.

3. Information Generated Through Usage

• Your activity on the Platform (pages visited, searches, clickstream)
• Session duration, location, device & browser info
• IP address and network type

This helps us improve our services and personalize your experience.

4. Why We Use Your Data

• Process and deliver food orders
• Respond to support requests and feedback
• Conduct analytics and enhance the Platform
• Run marketing campaigns (only with consent)
• Prevent fraud or unauthorized activity
• Comply with legal and regulatory obligations

5. Cookies and Trackers

• Remember your preferences
• Analyze traffic and user behavior
• Provide login, cart, and language features
• Show personalized ads (only if consented)

You can adjust cookie settings in your browser.

6. Sensitive Personal Data

• Passwords (stored securely in encrypted format)
• Health and medical history (if shared)
• Payment information (securely processed via gateways)

7. Your Rights

• Access or correct your personal data
• Request deletion or restrict processing
• Withdraw consent at any time
• Object to promotional communications

To exercise these rights, email us at: admin@theasianculture.com

8. Data Sharing

• Hosting and IT providers
• Delivery partners
• Payment gateways
• Marketing/analytics vendors
• Legal and regulatory authorities (if required)

9. Data Security Measures

• Data encryption
• Access control and role-based security
• Regular audits
• Monitoring of suspicious activity

10. Data Retention

We retain your data only as long as necessary for services or legal compliance. Upon request, we can delete or anonymize your data unless required otherwise by law.

11. Third-Party Links

Our Platform may link to external sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any data.

12. Governing Law

This Policy is governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts of Ghaziabad, India.

13. Contact Us

For questions or privacy concerns, reach out to:
Email: admin@theasianculture.com
Phone: +91-9625833993
Address: DDP Foods LLP, SE -127, Jaipuria Sunrise Green, Ahinsa Khand, Indirapuram, Ghaziabad – 201014